Service Coordinator

2 - 4 Years
Delhi

Job Description

Ticket handling
Clients Escalation Management
Infra tool Management
Tracker of tickets.
Server Decommission
SLA Reports
OS Installation in Servers
Client and Data Centre Coordination
Team management
Assets and Inventory Management.
Project Tracking
Abuse Management
Managing Virtual Servers.
Works as QA in Internal Ticketing Tool.
Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Participated in ticket escalation process to expedite resolution of issues

Salary: Not Disclosed by Recruiter

Industry:IT-Hardware & Networking

Functional Area:Site Engineering, Project Management

Role Category:Project Management

Role:Project Manager-IT/Software

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Team Computers Pvt. Ltd.

Incorporated in 1987, Team has completed 28 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country.
At Team, we look at ourselves as a bridge between the world of business challenges and the world of IT solutions.
With a total turnover of 600 crores last year and nationwide presence we are emerging as one of the most potential growth companies.

*Team Computers among DQ Top 100 IT Companies
*Team computer bagged 'Fastest Growing Consulting Partner Award from AWS'.
*TEAM Computers in the TOP System Integrators (DQC July 2009).

We provide complete IT solutions from Creating IT Infrastructure to Managing
IT Infrastructure to Enabling Businesses with Applications to helping companies with better business decisions using Business Intelligence.
The team offers end-to-end solutions to customers covering wider solutions such as Business Intelligence, ERP enterprise solutions, Google Cloud Solutions, Facility Management Services, Software Projects/development, PC Hardware and Software, Breakfix etc.

We understand customer needs and identifies, integrates and supports high quality, low-cost IT Solutions with speed, flexibility and an attitude of 'Sewa'.
View Contact Details+

Contact Company:Team Computers Pvt. Ltd.

Email :Aakansha.p@teamcomputers.com